Responsible Gaming
Introduction
Online casino gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with a responsible mindset and set realistic expectations. Always remember that the odds are in the house's favor, and you should only gamble with money you can afford to lose.
Age Verification
Casino gaming in Australia is restricted to individuals aged 18 years and over (or the legal age in your state or territory, whichever is higher). We are committed to preventing underage gambling. If you are under 18, please do not access gaming services. Parents and guardians are encouraged to monitor and discuss responsible gaming practices with young people.
Warning Signs of Problem Gambling
Problem gambling can develop in anyone. Be aware of these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Loss of control: Being unable to stop gambling or stick to predetermined limits
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Hiding gambling: Being secretive about the time or money spent gambling
- Increasing stakes: Needing to gamble with larger amounts to achieve the same excitement
- Financial strain: Using savings, credit, or loans to fund gambling activities
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Relationship problems: Gambling causing conflict with family, friends, or partners
- Escapism: Gambling to escape stress, problems, or difficult emotions
Self-Help Tools
Most responsible gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount of money you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on losses you're willing to incur before gaming sessions end
- Session Time Limits: Set a maximum duration for each gaming session to prevent excessive play
- Reality Checks: Enable pop-up reminders during gameplay showing elapsed time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms to take a break or quit entirely
- Account Cooling-Off: Request a temporary suspension of your account (typically 24 hours to several weeks)
We encourage you to use these tools proactively to maintain control over your gaming activity.
Support Organizations in Australia
If you're struggling with problem gambling, professional help is available. These organizations provide free, confidential support:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Provides counseling, resources, and self-help information for problem gambling -
Gambler's Help (Victoria)
Phone: 1800 858 858
Free counseling service for people affected by problem gambling -
Lifeline Australia
Phone: 13 11 14
24/7 crisis support and mental health services
International Support Resources
If you're accessing this site from outside Australia, support is also available in other countries:
-
GamCare (United Kingdom)
www.gamcare.org.uk -
GamStop (United Kingdom Self-Exclusion)
www.gamstop.co.uk -
Responsible Gambling Council (Canada)
www.responsiblegambling.org -
National Council on Problem Gambling (USA)
www.ncpgambling.org
Take Action Now
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and support is available. Speaking with a counselor or trusted person is the first step toward recovery. Don't wait until the situation becomes worse—reach out to one of the support organizations listed above today.
Remember: It's never too late to ask for help.